My supplier got back on to me and said "no joy".He said that he asked about the 5 years guarantee and was told that KEF cover the speaker part for 5 but the electronics only for a year and if I read the small print I would see that. "And what about the 5 year guarantee? " I asked."I forgot to tell them that" he said and apologised."I'll get back to them and contact you first thing tomorrow".And there it rests for the moment. one with the sub and one with the additional egg.Īnyway, I phoned my supplier today and told him the story about the sound disappearing from the sub.He was able to confirm my purchases in 2002 (I had mislaid the purchase receipt and hadn't bothered to register the warranty card back in 2002)and contacted KEF.He got back on to me a couple of hours later and said that KEF were aware of problems with this sub.and mentioned about a possible faulty capacitor.KEF wanted me to unscrew the amp from the sub frame and send it to them.The cost would be between £50 and£90. ![]() It says nothing about the sub being only for a year. " This precision engineered KEF product is guaranteed against Faulty Material and/or Workmanship for a period of 5(FIVE) years from the date of original purchase " etc etc. The Limited Warranty Registration Card I received with my sub and eggs and an extra egg I purchased a few weeks later back in Aug.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |